System Administrator - Itegria Solutions

RIA in a Box Careers Page

We are looking for a driven, and motivated System Administrator to contribute to the future of a fast-growing entrepreneurial company. When joining RIA in a Box’s ITEGRIA solutions team as a Systems Admin, you will be expected to provide quality support to clients for a variety of technical issues. You will be fixing issues both remotely using powerful remote access tools. Limited on-site, at client’s offices, may be required from time to time. You will assist with projects which may range in complexity from troubleshooting Active Directory issues to deploying complete virtual or physical network build-outs.
Candidates must be local to our Northbrook, IL office location.

 
You can learn more about our team and company culture here: https://www.riainabox.com/our-company
 
 

What You'll Do

  • Assist with projects which may range in complexity from troubleshooting Active Directory issues to deploying complete
    virtual or physical network buildouts
  • Coordinate with clients and vendors to resolve IT issues for clients
  • Install hardware and software on an as needed basis
  • Provide clients with remote support daily basis
  • Provide clients with onsite support on an as needed basis
  • Document all work of any kind for clients in the ConnectWise. Classify work according to categories already created in ConnectWise
  • Review all ConnectWise/Lab Tech items and resolve any issues or alerts that may arise on the Workstation and Server categories
  • Collect network hardware and software information from: Server, Workstation, Routers, Switches, Printers, Scanners, WAP
  • Create a network diagram of the above using MS Visio
  • Create preliminary System Engineer network recommendations to be presenting to NA
  • Create client specific Network Documentation folders using Network Documentation Outline
  • Maintain relevancy of all client Network Documentation folders
  • Submit client Network Documentation folder to NA for semi-annual review

What We're Looking For

  • 3+ years of proven Windows Workstation and MS Domain System Administration experience
  • 3+ years of proven networking configuration and troubleshooting experience (TCP/IP, CIDR Subnetting, Routing, DNS,
    Windows TLS Cert Management, etc.)
  • Achieved or working towards Network+ certification (or equivalent experience)
  • Experience with Windows Servers in Active Directory environments
  • Exposure to Active Directory management via GPOs, Microsoft 365 (Office 365, Azure AD, etc.), Amazon AWS,
    and MSP type tools (ConnectWise Automate, Manage, Control) is a plus
  • Experience with Multi-tenant services
  • Comfortable with remote access tools (VPN, RDP, etc.) and troubleshooting email and internet issues
  • Comfortable in high-paced research, learn, and share situations regarding new software or technologies

Benefits

  • Attractive base salary + bonus compensation
  • Three weeks paid time off, plus personal days and holidays
  • Rotating shifts covering 6am – 8pm and alternating on-call weekends and after hours
  • Exceptional medical, dental, insurance, and 401(k) benefits
  • Directly contributing to the growth and success of a rapidly growing business
  • Ongoing professional development and direct training
  • Comradery and real time communication with like-minded colleagues
 

Think you're a good fit?

RIA in a Box® is a fast-growing, entrepreneurial financial services and technology firm, providing the leading number of registrations and ongoing compliance services to RIAs throughout the United States. Our mission is to provides the leading compliance solution for investment advisers. We put the client first by delivering innovative software and expert advice.
 
 RIA in a Box is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, domestic partner status, or medical condition.